Frequently Asked Questions

Where do you manufacture your doors?

We manufacture the majority of our doors in Nampa, Idaho. We also offer a small number of select doors out of South East Asia.

How long dose it typically take for an order to be made

Our manufacturing lead time is typically 4 weeks long, We have a large offering of express ship doors that are typically in inventory at all times.

Do you offer pre hung doors?

We do not hang our own doors, we rely on our various door distributors throughout the United States to hang and finish our doors. This allows our customers to work through the minor details and finishing close to home.

How many different wood species do you offer

We offer 14 species of wood: Ponderosa Pine, Radiata Pine, Knotty Pine, Primed, Knotty Alder, Douglas Fir, Rustic Hickory, Walnut, Oak, Poplar, Cherry, Walnut and Mahogany.

What is a Router Carved Door?

MDF Doors are made of medium density fiberboard (MDF) and include both 1 3/8“ and 1 3/4” doors available in panel, bifold and fire rated doors. Design Collection MDF doors offer infinite design options by combining cutting edge technology and old-fashioned craftsmanship. Not simply an MDF producer, Woodgrain uses its well-honed techniques from decades of wood door manufacturing to build a better door.

What is a standard door size?

The height for all passage doors must be a minimum of 80 inches and the standard width sizes for interiordoors are 24”, 28”, 30”, 32” and 36”. The minimum recommended door width to allow persons with disabilities’ to pass through is 36 inches.

How do I get pricing?

Visit one of our dealers for order details: https://www.woodgrain.com/dealer-locator/

Where do I find hardware?

Woodgrain doors does not provide or sell any type of hardware, you can obtain hardware from any Woodgrain authorized dealer.

What is the recommended maintenance for my doors?

Your Woodgrain door has been handcrafted to last for years to come. But, like any fine piece of furniture, its finish will require periodic maintenance to keep it looking great and provide proper protection against the elements. Regular finish maintenance is also a requirement of the warranty that is included with every Woodgrain door.

Here are some signs to watch for that may indicate it is time for maintenance:

  • Hairline cracks in the top coat of finish.
  • Changes in the color of the finish.
  • Changes in the texture of the finish, such as flaking or scaling.
  • Dullness or chalkiness in the finish.

If you live in a severe climate or your entry receives a lot of direct sunlight from a southern or western  exposure, you will want to examine your door’s finish often. Depending on these conditions, you may also need to refinish the door more frequently.

How should I store and handle my door before install?

  • Do not walk on any door units. Some units contain glass.
  • Avoid leaving unfinished doors in direct sunlight. Prolonged exposure to direct sunlight will discolor the wood and bake on the plastic film which protects the glass during the finishing process.
  • Avoid dragging doors across one another.
  • Keep doors clean.
  • Store doors flat on a level surface in a dry, well ventilated interior space.
  • Doors should be conditioned prevailing relative humidity of the locality before hanging. This generally takes 48 to 72 hours.
  • Doors should be delivered to the building site only after the concrete, plaster, stucco, sheetrock work and paint are completely dry.
  • Doors should not be subject to abnormal heat, dryness or humidity for prolonged periods. Avoid sudden changes such as forced heat to dry out a building.
  • Doors must be finished immediately upon delivery to the job site.
  • If the doors are to be stored on the job site, the entire door including top and bottom edges must be sealed with a clear or pigmented based sealer to prevent moisture absorption. All six sides of the door must be properly sealed for warranty to apply.

What type of doors do you offer?

We offer almost any style and size of door you can think of. Search our product finder to see the whole product offering.